FAQ’s

Your questions answered…

When will I receive the artwork?

All artworks from the Roses collection will be packaged and shipped by reputable couriers after the early access launch closes on 10th July 2025. 

Delivery times vary based on your location:

  • Within UK: Typically 7–10 business days after dispatch.

  • International: Generally 10–15 business days after dispatch, depending on the destination.

IMPORTANT: Please note that during the Summer holiday season, shipping times may be longer.

What methods of payment do you accept?

You can pay securely online with a debit, credit card, Apple Pay or paypal on this website. Online payments are processed by Stripe. Alternatively you can arrange to pay via bank transfer - for this option you will need to get in touch directly with me and I will issue an Invoice.

I accept all major credit cards (Visa, MasterCard, American Express), via Stripe 

What are the shipping costs?

• £30-50 for UK mainland for small to medium works. (6”-16” panel)

• Flat rate £100 GBP on all International orders for small to medium works.

• Original Artworks are professionally delivered by Pack & Send Couriers.

• All deliveries include Insurance, Signature on Delivery and Tracking.

• Please allow up to 5 business days for original artwork to be dispatched from the studio. Import Tax and Duties

Please note that any international import taxes are the responsibility of the purchaser and not included in the shipping price or purchase invoice.

Import taxes are determined by individual countries and vary accordingly. Once your purchase arrives at your countries boarder control, you may be contacted by customs with an import tax invoice which you will need to pay in order to have the work delivered.

Do you ship worldwide?

Yes I do! Everything available on my website is available for purchase worldwide.

How do I care for my painting?

There are some things that artworks don’t like - dampness, extreme variations in heat and very strong direct sunlight. So, avoid rooms like a bathroom where it gets steamy, try and avoid hanging very closely above a radiator and (especially for watercolours) avoid really strong south-facing sun traps in your home as this can bleach out the pigments reducing the vibrancy of the work.

I only work with quality professional materials and all my oil paintings are created on professionally prepared museum quality canvases. If I ever use any non-traditional materials then this will be listed clearly in the artwork description.

Why is shipping charged separately to the price of the artwork?

Buying a piece of art is an investment in a unique object and it’s important to know exactly how much you have paid for it (for example, you may choose to insure your art collection, or need valuations for other reasons) therefore shipping costs are listed as separate to the value of the work. I offer a range of shipping options.

You can email me anytime if you require further advice before purchasing a work.

Do you do commissions?

Yes. I do offer commissions for collectors who want a painting for a specific location or collection. The process begins with a discussion about the overall vision for the work, timescale and cost. I’m always happy to chat with collectors about possible paintings so do get in touch if this is something you might be interested in.